FAQ

Some of our teas come from certified organic farms, which is indicated on the product page. Even without certification, we ensure natural farming methods and traditional processing.

Our teas are sourced directly from China’s renowned regions such as West Lake Longjing, Huangshan Maofeng, and Bi Luo Chun. We work with small family farms to ensure authenticity and freshness.

Yes. Every tea we offer is handpicked from traditional tea gardens, carrying the heritage and craftsmanship of Chinese tea culture.

Use water around 80°C (175°F), not boiling, to preserve the tea’s delicate aroma. Each product page includes detailed brewing instructions.

A common ratio is 1 gram of tea per 50 ml (1.7 oz) of water. Adjust according to your taste.

High-quality teas can usually be steeped 3–5 times, with each infusion offering unique flavor notes.

Yes, we offer worldwide shipping, covering the U.S., Europe, Southeast Asia, and more.

Standard international delivery takes 7–20 business days. Express shipping is available in certain regions.

We provide affordable international shipping rates. Some orders may qualify for free shipping. Final rates are shown at checkout.

Simply add your favorite teas to the cart, fill in your shipping details, and complete checkout.

We accept credit cards, PayPal, Apple Pay, and other secure payment options.

Yes, if your order has not been shipped yet. Please contact us as soon as possible to update your details.

Please contact us immediately. We will arrange a replacement or refund.

Since tea is a food product, we generally cannot accept returns. However, if your order arrives damaged or defective, we will resolve the issue promptly.

We use sealed packaging and fast shipping to ensure your tea arrives in peak condition.

Chinese tea emphasizes terroir, craftsmanship, and variety (green, black, oolong, white, etc.), while Western teas are often blends or flavored teas.

We recommend classics such as Longjing (Dragon Well), Jasmine Green Tea, and Bi Luo Chun, which are smooth and approachable.

Yes. Visit our [Tea Culture Blog] for brewing tips, tea history, and cultural insights.